We are committed to maintaining a culture of respect, integrity and strong business principles.
As a customer of Link you can expect us to be:
On occasions, you might feel that our service has not met the standards which you deserve. If you feel we could have done better we would like to hear about it and have the opportunity to put matters right. Should you wish to make a complaint you should write to: Complaints Manager, Link Financial Outsourcing, PO Box 30095, London SE1 7WU
Safeguarding the reputation of our clients and maintaining excellence in the way we treat our customers are of paramount importance.
Link Financial Outsourcing Limited is authorised and regulated by the Financial Conduct Authority 632508 and works with the Financial Ombudsman Service (FOS) to resolve customer disputes.
For further details on the Financial Ombudsman Service visit www.financial-ombudsman.org.uk or call 0800 023 4 567 (calls to this number are now free on mobile phones and landlines). For postal enquiries write to: The Financial Ombudsman Service Exchange Tower, London E14 9SR.
Link is a member of the Credit Services Association (CSA).